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This month we've launched a ton of new products, and as a result we've been inundated with customer feedback - thank you for your awesome reviews!

Every month we choose one review to win a $200 Lovehoney Gift Voucher. This month's winner is OUCH! Thank you ;) who submitted this great review of the Lovehoney Beaded Sensual Glass Dildo.

"After watching me writhe through a satisfying, squirty orgasm, the OH wanted to see what he could do to me using it anally. The bumps feel even better when used for anal, each of them making delicious little pops as it’s moved in and out. It feels especially good when the glass is cooled, and he managed to bring me to orgasm twice more before his own needs got the better of him."

Read OUCH! Thank you's review in full.

Got something you want to tell us? Submit your review now to let us know what you thought of your last purchase, and be automatically entered into next month's competition at the same time! Carry on reading to find out who won a runner up prize for October…

Lovehoney's customer care team works hard to offer the very best service to all of our customers around the world. Our mantra has always been "We're not happy unless you're happy!"

Our knowledgeable in-house customer care team is just one of the ways we make sure you're happy. That's along with generous returns, free shipping options, tried and true products selection, and real customer reviews.

Customer satisfaction has remained at the forefront of our business for the past twelve years in the UK and more recently in North America. With the launch of Lovehoney Australia, Lovehoney.de and Lovehoney.fr (coming soon!), we have an even more widespread customer base, which means an even greater customer demand from all over the world and at all hours.

We strive to keep up with this demand and find ways to make our customer care even better. Our goal is to provide consistent care for our customers no matter where they live and play.

In November, we opened a second Customer Care office in sunny Brisbane, QLD. Increasing our staffing levels, along with added availability from an Australian time zone made us even faster at responding to customer queries any time of the day or night, or night or day depending on where you're calling from.

We're pleased to announce that starting this week, we've extended our hours to their limits to provide 24/7 customer care! From now on, all day every day, a customer care adisor will be available to answer your phone calls, live chats and emails.

We are just a call or a click away any time, because your sexual happiness shouldn't have to wait. We want to do our very best 24 hours a day and 7 days a week to live up to our status as "The Sexual Happiness People".

How can we help you?