Introducing Lovehoney Australia's Customer Care Team (and Their Favourite Lovehoney Products)

by Lovehoney

on Jun 6, 2015

Lovehoney By NumbersIt's true, Lovehoney offers customer care around the clock. Have you ever wondered how we're able to provide knowledgeable service about our entire range of products anytime 24/7/365?

We present our (not so) secret weapon: The awesome folks who make up Lovehoney Customer Care with offices in the UK and Australia.

Our Brisbane based customer care advisors take their jobs very seriously. In their quest to know as much as they can about the toys and gear available at Lovehoney they test products and contribute their reviews to our ever expanding database of over [[stats:reviews]] user reviews on Lovehoney's pages.

Check out some of Lovehoney AU's choice reviews and top selected products below and get to know a little bit more about us:

Dani, Customer Care Advisor

Dani Reviews

Fun Fact About Dani:

"I co-piloted a skydiving flight when I was 14!"

Dani Reviews: Entice Rose Gold Crystal Clit Clamp

"Upon taking it out of the velvety-smooth and exceptionally tasteful packaging, the first thing that struck me was the size and weight of the clip. Don't get me wrong, this is still a gorgeous and delicate piece of jewellery, but it certainly is a bit more heavy duty than I expected. It has a nice weight to it, which comes with a great payoff.

"The clip arrives in quite a firm grip position - if it's your first of this kind you may find you need to loosen it up a little. It takes some effort but gently prying apart the ends will do the trick. Don't worry, you won't break it - it is remarkably sturdy."

Learn more about the Entice Rose Gold Crystal Clit Clamp

Jazz, Lovehoney Australia Office Manager

Jazz AU

Fun Fact About Jazz:

"I lived in a tree house in the jungle in Thailand for three months."

Jazz Reviews: Womanizer USB Rechargeable Clitoral Stimulator

"The device sits snugly around the clit and gently sucks on it, whilst the squishy interchangeable ring vibrates at the same time. Literally the quickest orgasm I have ever had in my life. And it felt very different to those from my bullet. This is because the toy doesn’t actually make physical contact with the clit itself, so it doesn’t over sensitise you.You often, when you use a bullet after orgasm, can’t touch it again because you are so sensitive. This doesn’t happen with the Womanizer. You can go again and again and again, if you like!"

Learn more about the Womanizer USB Rechargeable Clitoral Stimulator

Armel, Customer Care Advisor


Fun Fact About Armel:

"The name Armel means "Bear Prince" and comes from the Old Welsh name Arthfael. Bow before me!"

Armel Reviews: Lovehoney Discover Water-Based Anal Lubricant

"To start off with, packaging is non-existent. The bottle comes wrapped in brown packaging paper, but once that is torn off only the bottle lies underneath.

"It was very easy to open, which is probably best considering that this will potentially be used in the throes of passion, where fine-motor control becomes caveman-esque. I personally used it solo with a prostate toy where that wasn't much of an issue."

Learn more about Lovehoney Discover Water-Based Anal Lubricant

Jessica, Customer Care Advisor

Jessica Reviews

Fun Fact About Jessica:

"I painted a portrait of the prime minister (Julia Gillard) and got her to sign it!"

Jessica Reviews: Fifty Shades of Grey No Peeking Blindfold Set

"Opening the box and removing the item from the aesthetically pleasing design of the quality packaging, she allowed her fingertips to run along both eyemasks, feeling the silky soft satin material, backed with strong, secure, yet subtle elastic.

"She smiled, then greeted him with a morning kiss and a solution to his problem. He gratefully accepted the eyemask and placed it on his head and relaxed into the mattress once more. She placed the mask over her eyes, leaned into the nook of his shoulders and relaxed."

Learn more about the Fifty Shades of Grey No Peeking Blindfold Set

Paige, Lovehoney Australia Deputy Manager

Paige Reviews

Fun Fact About Paige:

"I have worked backstage at many concerts with the likes of Lorde, Nero and Blink 182!"

Paige Reviews: Adore Me Lace & Microfibre Chemise Set

"First impressions of the chemise was how cute the presentation and packaging is - even down to the little Lovehoney tag - it was very pretty as well as professional. It arrives very well presented - if you wanted to present this as a gift all you need is the wrapping paper :)

"I received the large, which is a UK 14-16 (An AUS 14) and it fitted perfectly. With strong, adjustable straps it was absolutely perfect for bigger chested ladies like myself. You don't feel uncomfortable or too out of proportion. The little Lovehoney logo charm in the center is also the perfect extra detail which I loved. The material is lovely to touch and the lace is beautiful, it really is at the peak of perfect quality."

Learn more about the Adore Me Lace & Microfibre Chemise Set

Rob, Lovehoney Australia Boss Man

Rob AU Review

Fun Fact About Rob:

"Rob is running five marathons this year in support of five different charities"

Rob Reviews: PULSE II Duo Guybrator

"Pulse II is beyond sensational in every capacity. Its new incredible oscillators creates a unique vibration experience like I have never felt before. Comfortable and easy to use, it produces intense and long-lasting orgasms that are impossible to hold back. I tried it with and without lube and I preferred it with a good quality lube like Pjur. The brand new waterproofing allows more variety and fun in the bedroom and I tired it in the show!. Pulse II is like nothing I have ever experienced and is truly one of the best toys I've used. I also tried it with the missus and she loved it too."

Learn more about the PULSE II Duo Guybrator

Lovehoney's knowledgeable customer care advisors are available to answer your questions via email, phone or live chat. Get in touch and let us know how we can help you. We love when you tweet to us @Lovehoney_au too.

You may also like:


Written by Lovehoney. For collaborative posts between Lovehoney team members and guest authors
Covering simply everything

Originally published on Jun 6, 2015. Updated on Aug 6, 2020