Sex Toy Troubleshooting: How To Keep Your Toys Buzzing

by Audrey Andrews

on Nov 4, 2020

Picture this – your new sex toy has finally arrived! You haven't stopped thinking about all the fun you're going to have ever since you clicked 'Add to Cart', and now you're ready to rip off the packaging and dive in headfirst.

However, after minutes of fiddling around, you can't seem to get your new pride and joy working. You've pressed every button there is to press, and yet there is no buzz, no vibration, not a single throbbing sensation emulating from your new purchase. What's a Lovehoney shopper to do at a time like this?

Read this blog about sex toy troubleshooting of course.

Time to power up

Sure, you've charged your new pride and joy, but have you charged it to the maximum? Some rechargeable toys do specify that, while your new toy should be done charging in around thirty minutes, you should be sure to fully charge it.

Rechargeable toys often have a light that flashes while the toy is charging and stays solid to indicate that the toy has reached full charge.

Many Mantric toys, like the Mantric Rechargeable G-Spot Vibrator, feature a colour-changing panel. When charging, the panel will flash white and when fully charged, the panel will remain white. Be sure to read the instructions that come with any rechargeable toy so that you can charge your device for the advisable time.

Change those batteries

Time flies when you're having fun! If your favourite toy stops working overnight, think back to when you last gave it fresh batteries. Your toy may not be working simply because there is no gas left in the tank.

When it comes to finding the right replacement batteries, there's no need to head down to the supermarket. Just take a look at our Batteries for Sex Toys and your toy will be raring to go again in no time (do make sure you put the batteries in the right way around).

No scavenger hunting

We don't mean to keep banging on about batteries but hear us out. If your bullet vibrator runs out of buzz mid-masturbation session, it may be tempting to frantically rummage through the junk drawer for stray batteries.

However, using old batteries can also lead to your sex toy seemingly not working. Combining older batteries in devices has been known to just drain the whole lot flat – so 'borrowing' the batteries out of the TV remote when you have the horn isn't likely to get your show back on the road.

Instead, learn to plan ahead and make sure you have fresh batteries on stand-by.

What's 'appening?

If you've ordered something snazzy that requires Wifi or Bluetooth to work – first of all, lucky you! You've got your hands on the future of adult play.

All-controlled toys like the Lovense Lush 2 App Controlled Rechargeable Love Egg Vibrator and the We-Vibe Chorus App and Remote Control Couple's Vibrator take couple's play to a whole new level, because you can make your partner weak at the knees no matter where you are in the world.

However, if the touch of a button isn't producing any mind-blowing results, there are a few quick checks you can do to find the source of the problem. One issue might be that a crucial part is missing from a circuit, causing your connection to the app to drop.

For the We-Vibe Chorus to successfully connect to the app, the squeeze remote and the Chorus itself need to be close to each other. This is because it is the remote that is responsible for the Chorus connecting to the We-Connect app. Another issue could be that your toy and the app just aren't syncing up for some reason. The best thing to do would be to either turn both your toy and your phone off and on again, or delete and re-download the app and start the connection process afresh.

Ask the experts

If you've tried all the tips above and you're still at your wits' end, you can always get in touch with the Lovehoney Customer Service Team.

You can use the Live Chat function, email the Customer Service Team, or call our Customer Care number to have a chat about what's going on with your new toy. Just visit the Help section of our website or click here and assistance won't be far away.

Audrey Andrews is a student blogger for Lovehoney. In her spare time she loves to do craft, but would not advise knitting your own condoms.

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Audrey Andrews

Written by Audrey Andrews.

Originally published on Nov 4, 2020. Updated on Jan 12, 2021