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Need Delivery in time for Christmas?
| Service | Price | Order By |
|---|---|---|
| Standard (metro) | $10.99 or free when you spend $69 | Thursday, December 18th 2pm AEDT |
| Express (metro) | $15.99 | Monday, December 22nd 2pm AEDT |
For delivery outside of metro areas (Standard Shipping only)
WA & TAS: Tuesday 16th December, 2pm AEDT
NT: Thursday 11th December, 2pm AEDT
Last order times and more delivery information
Express orders placed before 5pm Monday to Friday AEDT are dispatched the same day. Express orders placed after 5pm AEDT on Friday are dispatched the following Monday morning. Sometimes, depending on your location and what you are buying, Express delivery won't be available.
Parcel Post usually takes 2-6 working days for most of the country but hang tight, your order may take longer. Check delivery times for your postcode on the Australia Post site.
Express Post currently takes 1-3 days and is only available to metro areas.
Parcel forwarding services
Bear in mind that Lovehoney is not liable for any damage, defect, or loss that occurs to orders delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. If you report missing or damaged items, and we reasonably believe the order to have been delivered to a parcel forwarding company, we cannot offer a replacement or a refund.
Your delivery details
Please make sure your delivery address is up to date in your Lovehoney Account! We are not responsible for failed deliveries caused by customer errors. For example, if you accidentally give us the wrong delivery address, contact number, or recipient name, we will be unable to refund your order. If you realise you've made a mistake before the order has been processed, please contact us straight away.
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Orders will be held at your nearest Post Office for 10 working days before being returned to us.
Don't forget to take the delivery notification (collection card, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.