How to Add Product Reviews
At Lovehoney, we believe one of the best ways to ensure our customers make the best buying choices for them is to provide full and comprehensive information on each product. For every product on the site we list the measurements, material, key features, photographs and more, in addition to explanatory videos for more complex items.
However, it's our reviews that truly help customers understand the experience a product offers, providing honest and unbiased feedback detailing the capabilities and limitations of each product and the experiences they had while using it. As the biggest sex toy review site on the internet, we currently have more than 238,000 reviews online, helping you decide which sex toys, lubricants, condoms and sexual health products are right for you.
If you've got something to say about a product, don't keep it to yourself - it's quick and easy to do, and your feedback will genuinely make a difference to thousands of Lovehoney shoppers. Plus, each month we award one review the coveted Review of the Month title and $200 to spend at Lovehoney!
How do I review a product?
1. Go to Your Account at the top right of the homepage to sign in or register for an account.
2. Find the product page for the item that you would like to review by typing the name into the search bar. Alternatively, choose the department your toy falls into from the navigation bar (Sex Toys, Sexy Lingerie, Lubes & Better Sex, or Bondage) and select the relevant sub-category from the drop-down menu.
3. On the product page, click on the star rating next to the product name.
4. Click on 'Write your own review'.
5. Follow the instructions on the screen, ensuring you take note of the word counts for each section. Tips and guidelines for writing a good review are listed on the right-hand side.
6. Once you are happy your review, press the 'Click here to submit your review!' button to send it to the Lovehoney team to check before publishing.
7. When you submit your first review, you'll be prompted to set up a screen name. This name cannot be changed later and will be attached to any reviews you submit in the future so please choose carefully.
This will also be your screen name if you should choose to partake in the Lovehoney forum.
If the product you want to review is new and not yet on Lovehoney.com.au, click here to add a review for a new product.
I submitted a review but I can’t see it on the site. Why?
Reviews are checked by the Lovehoney.com.au team before they are posted to the site, so there may be a delay before your review appears.
We check and edit reviews for spelling, grammar and explicitness but do not change your rating or the general gist of it.
Usually it will take less than 72 hours for your review to be approved, but it may take longer at weekends and on public holidays.
For your review to be published, you must have a screen name. You will be prompted to create one when you submit your first review. Failure to provide a screen name will prevent your review from being published.
Can I review a product that Lovehoney.com.au doesn't sell?
Sorry, you can't review items that we don't sell. The best thing to do is write about your experiences in the Lovehoney discussion forums - lots of members will be interested in what you have to say.
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