• Contact Us

    1. Customer care around the clock

      Got a question? Our award-winning customer service team is here to help! You can telephone or live chat with an experienced advisor during opening hours, or send a message any time. We aim to reply to emails by the end of each working day, but normally we're a lot quicker.

      Don't have time to call? Browse our Help Topics and you might just find what you're looking for...

    1. Live Chat

      Click to chat
      Live chat is offline

      Live chat with Lovehoney customer care - we'll help straight away!

      Live chat is available during opening hours, unless we're really busy.

      Opening Hours

      Monday to Sunday: 24 hours

    2. Telephone


      07 3053 8518

      Calls may be recorded for training purposes.

    Help Topics

    Send us a message
    1. Where applicable. Look for this number in your order confirmation e-mail. For example: 281752
    2. We need to ask you a question to prove you're a human because evil spam computers keep abusing our form!

    3. Type your answer in the box.