• Contact Us

    Got a problem? We're here to help around the clock. Click below to get answers to the most common queries, or click here to see the complete range of Help options.

    Can't find what you need? Telephone or live chat with an experienced advisor now, or send a message - we aim to reply within a few hours, but normally we're a lot quicker.

    1. Where's my order?
    2. Help - my toy is not working
    3. How to return an item
    4. Delivery Options - plain packaging guaranteed
    1. Instant help - chat now!

      Get instant help from a Lovehoney.com.au personal shopper now. We’re here for you 24 hours a day, 7 days a week.

    2. Telephone

      Local rate

      Voice

      07 3053 8518

      Calls may be recorded for training purposes.

    Help Topics

    1. Trade Enquiries

      Visit the Lovehoney Trade website for information on how to sell Lovehoney products.

    2. Press Enquiries

      Visit the Lovehoney Group website for our press office.

    3. Other Enquiries

      Visit the contacts page for all other business enquiries.