Lovehoney's customer care team works hard to offer the very best service to all of our customers around the world. Our mantra has always been "We're not happy unless you're happy!"
Our knowledgeable in-house customer care team is just one of the ways we make sure you're happy. That's along with generous returns, free shipping options, tried and true products selection, and real customer reviews.
Customer satisfaction has remained at the forefront of our business for the past twelve years in the UK and more recently in North America. With the launch of Lovehoney Australia, Lovehoney.de and Lovehoney.fr (coming soon!), we have an even more widespread customer base, which means an even greater customer demand from all over the world and at all hours.
We strive to keep up with this demand and find ways to make our customer care even better. Our goal is to provide consistent care for our customers no matter where they live and play.
In November, we opened a second Customer Care office in sunny Brisbane, QLD. Increasing our staffing levels, along with added availability from an Australian time zone made us even faster at responding to customer queries any time of the day or night, or night or day depending on where you're calling from.
We're pleased to announce that starting this week, we've extended our hours to their limits to provide 24/7 customer care! From now on, all day every day, a customer care adisor will be available to answer your phone calls, live chats and emails.
We are just a call or a click away any time, because your sexual happiness shouldn't have to wait. We want to do our very best 24 hours a day and 7 days a week to live up to our status as "The Sexual Happiness People".
May is finally here, and with it comes one of our favourite holidays of the year: Masturbation Month!
That's right, May is the month where everyone is encouraged to take some time out to get to know their bodies. Solo play is a really important aspect of everyone's sex life, whether or not you're in a relationship.
To enter, simply fill out the box below using your email or Facebook details and leave a comment on this post telling us why you'd love to win. You can earn extra entries by liking Lovehoney Australia on Facebook and Twitter!
Tracey developed the EDGE range and complimentary app to help answer the three most common questions she receives from men: Am I big enough? Am I hard enough? How do I last longer?
Designed to help with all of these concerns and teach performance-enhancing techniques, the EDGE range of products can provide real, measurable results and increase sexual stamina and strength.
A long-lasting, healthy and sexually satisfying relationship takes work. Whether you're seeking more variety or endurance, putting in some work to train your body to its full potential is an investment that will always pay off.
With the right information and a few select tools, the benefits of edging can last a lifetime and improve solo and coupled sex too.
Lovehoney is delighted to offer the official Bettie Page Pleasure Products Collection! This celebration of Bettie's kinky side was lovingly developed as a range of powerful, effective bondage and sensory accessories, to add beauty and style to your sexy play time.
As an official piece of Bettie Page merchandise, it's very important that we please long-time and more recent Bettie fans, as well as people who are just looking for a luxurious product to add to their selection of kinky gear.
Each item in the new Bettie Page line makes a thoughtful gift for fans of the queen of bondage, pinup style, vintage glamour and BDSM play. Keep up to date with all the latest Bettie Page toys news via Facebook and Twitter. Plus, the line was recently featured in the UK documentary series Frisky Business, check out a clip right here online at LifetimeUK.
Read real customer's reviews of Bettie's inspired line of bondage accessories below and let us know your favorites in the comments.
We might be new around here in Australia but Lovehoney has been sharing sexual happiness from the UK for 12 years now and spreading the love around the world.
Since it's our birthday and we already have almost all the sex toys we could ever want, we figured the best way to celebrate is to share lots of deals and fun free gifts with you! As well as taking a look back at how we got here.
Lovehoney is still a bit fresh here in Australia so we thought we would share some fun little known facts with all of you.
Without further ado here are 12 things you might not know about Lovehoney…
Fifty Shades of Grey the trilogy and the Official Pleasure Products Collection can be found right here at Lovehoney Australia!
After the resounding success of her erotic trilogy, Lovehoney worked exclusively with E L James, author of Fifty Shades of Grey, to develop this line of toys inspired by the steamy scenes that play out in her books.
The kegel balls, restraints and vibrators envisioned in the story have become a reality with the launch of this range. These are the items used by Ana and Christian to elicit earth-shattering orgasms. Plus, each product is named after a passage from the book completing the real-life fantasy, and they can now be yours!
Bras, knickers and underwear are necessities when getting dressed in the morning for most of us, but that doesn't mean they have to be boring!
Sexy lingerie adds some spice to your outfit, and we bet your partner loves knowing the sexy secret of what lies beneath your clothes.
And at the end of the day when we take off our work clothes and relax, what we're wearing underneath can make a real statement. Are you ready to slip into something more comfortable? Looking for a corset to accentuate your delectable curves?
Lovehoney offers a wide range of styles in gorgeous colors, luxurious materials, in sizes ranging from xs to xxl.
Check out our top picks of lacy, silky, and seductive lingerie with real customer reviews right here:
Now that Lovehoney has expanded to Australia, we are able to share our growing resource of 188,000 product reviews with all of you. Plus, you get the chance to share your sex toy reviews too! We want to get the low down on the down low from all of you down under.
Tell us about your favourite sex toy purchase, your first Lovehoney butt plug order, or the lube you recommend to all of your friends. The best reviews are the ones that help other customers figure out which item is right for them, sharing information that might not be clear from the product page. We publish all reviews, even if they're negative, because we really value your opinion.
Plus, when you post a review on one of Lovehoney's product pages, you're automatically entered to win $200 worth of store credit in our Review of the Month competition, and earn Oh! Loyalty Points toward even more sex toys and goodies from Lovehoney.